IT Support & Cyber Security for Businesses in Cardiff & South Wales

Name: CCSW - Custom Computer Services Wales Ltd
Address: Priory House, Beignon Close, Ocean Way, Cardiff, CF24 5PB, GB
Telephone: 0333 014 4544
Price range: ££

Here to make your everyday IT simple, stress‑free, and fully supported.

Reach out now!

0333 014 4544

IT Support & Managed Services

Our IT support desk gives Cardiff and South Wales businesses a single, reliable point of contact for day-to-day computer, server and network issues. Experienced engineers respond quickly and monitor your systems proactively, so small problems get caught before they turn into downtime or lost data.

Unlimited remote and on-site IT support
Proactive monitoring to catch issues early
Server and desktop support
Fast help with hardware, software and access requests
A dedicated support team that resolves most issues quickly
Patch management and regular updates
Flexible contracts built around your business

Latest from Our Team

We write practical guidance for businesses across Cardiff and South Wales, covering everything from why your emails land in junk to the IT jobs that quietly go undone and what actually happens when you switch IT provider. See all our articles.

Cyber Security & Proactive Monitoring

Strong cybersecurity is essential for every modern business, and it's a priority we bring to every client across Cardiff and South Wales. We protect your organisation with industry-standard security tools and support you through Cyber Essentials certification, the UK Government-backed scheme that helps reduce the risk of common cyber attacks.

Cyber Essentials and Cyber Essentials Plus support
Threat detection and endpoint protection
Email security and anti-phishing
Secure backup and disaster recovery

Business Connectivity & Cloud Communications Solutions

Fast, reliable connectivity keeps your business running, wherever your team works from and wherever in South Wales you're based.

Dedicated leased lines for guaranteed speeds and uptime
Ultrafast business broadband for SMEs and multi‑site organisations
Cloud phone systems built for hybrid workplaces
Microsoft Teams phone solutions for seamless collaboration

Microsoft 365

Get more out of Microsoft 365 with expert setup, migration and ongoing support. We help your team collaborate securely and work confidently from anywhere.

Microsoft 365 setup and optimisation
Teams and SharePoint configuration
Cloud migrations
Licensing management

IT Consultancy & Projects

Whether you're upgrading infrastructure or planning a full digital transformation, we provide Cardiff and South Wales organisations with the strategic guidance and hands-on delivery to get you there with every project aligned to your actual business goals.

Network upgrades
Server migrations
Security audits
IT strategy planning
Regular assessments to identify and close infrastructure gaps

Networking & Wi‑Fi Solutions

From single offices to complex multi-site networks, we design and maintain business Wi-Fi and networking that's fast, secure and built to scale.

Business Wi‑Fi installation
Network troubleshooting that catches problems early
Secure connectivity
Performance optimisation

Disaster Recovery, Business Continuity & Backup

Protect your business from data loss and downtime with backup and recovery solutions built around how your business actually runs.

Automated backups
Rapid recovery to minimise downtime
Business continuity planning
Solutions that scale with your business

Cloud Solutions & Virtualisation

Cloud computing and virtualisation help you cut costs and work more flexibly. We design cloud strategies around what your business actually needs not a one-size-fits-all package.

Cloud migrations
Virtual server environments
Hybrid cloud solutions
Performance and cost optimisation

Recent Work

MGY Estate Agents: seven branches, one supplier

MGY asked us to audit their IT across seven branches in Cardiff, Penarth and Barry. We found their routers had reached end of life and couldn’t handle the connection speeds available, prioritise voice traffic, or support failover.

We replaced the network hardware, migrated every branch to full fibre, moved them to CCSW CallOne, and integrated their CRM with both their website and their phone system. Calls now follow staff between branches, and everything sits on one bill through one support channel.

Read the full case study

Testimonials

James Thomas

Director - MGY

CCSW have taken the time to understand how we operate. When an issue arises we know they will take ownership and get it resolved. Much more than an IT supplier.

Martin Pursall

Law Partner - Berry Smith

CCSW offer first rate IT support with a friendly approach.

IT Support Cardiff & South Wales | CCSW

IT Support & Cyber Security for Businesses in Cardiff & South Wales

Here to make your everyday IT simple, stress‑free, and fully supported.

Reach out now!

0333 014 4544

IT Support & Managed Services

Latest from Our Team

Cyber Security & Proactive Monitoring

Business Connectivity & Cloud Communications Solutions

Microsoft 365

IT Consultancy & Projects

Networking & Wi‑Fi Solutions

Disaster Recovery, Business Continuity & Backup

Cloud Solutions & Virtualisation

Recent Work

Testimonials

James Thomas

Martin Pursall

Obtain further information by making contact with our experienced IT team.

Reach out now!

0333 014 4544

IT Services

IT Support

Desktop and Server Support

Microsoft 365

IT Consultancy and Projects

Networking and Wi-Fi

Cyber Security

Disaster Recovery

Servers Consolidation Planning

Cloud Solutions and Virtualisation

Software Development

IT Support Near Me

Business IT Support

Business Connectivity & Cloud Communications

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